Data Privacy Policy

This Privacy Policy explains how we at Toptally collect, use and protect your personal information when you use our online casino and related services in the United Kingdom. We are committed to keeping your data secure and handling it transparently. The sections below describe the types of information we process, how we use it, and the choices available to you.

Types of data we collect

We collect information that is necessary to provide and secure your account, comply with legal obligations and improve our services. Information may be gathered directly from you, from your use of our site and from third-party service providers.

Personal data

This includes your name, date of birth, contact details (address, email, phone number), identity documents for verification, and payment details needed to process deposits and withdrawals. We also collect account credentials and communication preferences.

Technical data

Technical information covers device and browser details, IP address, operating system, device identifiers, and log data such as pages visited and time stamps. This helps with security, fraud prevention and improving site performance.

Transactional data

Transactional records include deposits, withdrawals, wagers, game activity, bonuses claimed and self-exclusion choices. We retain transaction histories to meet regulatory requirements and to manage your account.

Use of information

We use your data to create and manage your account, process payments, verify identity, prevent fraud, and comply with regulatory obligations. Your information is also used to provide customer support, send service messages, and deliver relevant site notices. We may use aggregated or anonymised data for analytics and service improvements.

Data protection practices

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Access to personal data is restricted to authorised personnel and third-party providers who require it to perform services. Data is stored securely and retained only for as long as necessary to fulfil the purposes set out here or as required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, improve site functionality, analyse usage and support security checks. You can manage cookie settings through your browser or our cookie banner. Certain features may be limited if cookies are disabled.

User rights

Where applicable under UK law, you have the right to access the personal data we hold about you, request correction of inaccuracies, request deletion, and object to or restrict processing. You may also withdraw consent where processing is based on consent. We will respond to requests in line with legal requirements.

Access, correction and deletion of data

To access, correct or request deletion of your data, contact our support team. We may need to verify your identity before fulfilling requests. In some cases we may retain certain information to meet legal or regulatory obligations, prevent fraud, or resolve disputes.

Information sharing and third parties

We share information with payment processors, identity verification and anti-money laundering providers, analytics services, and regulatory or law enforcement authorities when required. Third parties are contractually obliged to protect your data and may only use it for specified purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified on our site or by other appropriate means. Continued use of our services after changes indicates acceptance of the updated policy.

If you have questions or wish to exercise your rights, please contact [email protected].